Release date: 29.05.2024
All eu.puma.com orders are shipped from Germany.
The delivery period is 3-5 business days, unless otherwise stated on the respective product page or during checkout. Business days are Monday to Friday, excluding public holidays in Germany.
In case the order contains a personalized item, the delivery period will be extended up to 15 working days.
Upcoming public holidays in Germany:
• Friday, 29.03.2024 (Good Friday)
• Monday, 01.04.2024 (Easter Monday)
• Wednesday, 01.05.2024 (Labour Day)
• Thursday 09.05.2024 (Ascension Day)
• Monday, 20.05.2024 (Whit Monday)
• Thursday 03.10.2024 (German Unity Day)
• Wednesday 25.12.2024 (Christmas Day)
• Thursday 26.12.2024 ( 2nd Day of Christmas)
We offer free standard shipping for order values above 1.000,00 kr. A standard shipping charge of 100,00 kr will be applied on order values less than 1.000,00 kr.
We currently offer shipping only to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark (except Greenland, Faroes Island), Estonia, Finland (except Åland Islands), France (except overseas departments / DOM, French Guiana, Monaco), Germany (except Island of Helgoland, Büsingen am Hochrhein), Greece (except Mountain Athos), Hungary, Ireland, Italy (except San Marino, Livigno, Campione d’Italia), Latvia, Lithuania, Luxembourg, the Netherlands (except ABC Islands), Norway (except Svalbard – Spitzbergen), Poland, Portugal (except Azores and Madeira), Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden and Switzerland.
If you wish to place an order to an EU member state which is not stated above, or which is listed as an exception among eligible countries, you are free to place a respective order. However, in this case, you will be responsible for coordinating the delivery to your desired address. We will prepare the goods within 5 working days from the time of order placement and successful payment; the goods will be ready for pickup by you or the shipping service provider you have selected independently . A pickup from our warehouse will only be possible within a period of 20 days from the time of order placement and successful payment.
Please contact our Customer Service (Customer Service) to coordinate your pickup address.
